If you have any questions, please check the FAQ (frequently asked questions) list below. You can’t find your answer ? Please click here to ask a question.

. Orders in process

. Keysiu.com security

. Keysiu after sales service

1 / Orders in process

If you haven’t received your headphones  within 48 hours of the scheduled delivery date, please contact us on info@keysiu.com (SSL protocol).

2/ Keysiu.com security

We are confident about the transaction security we offer and back-up every puchase made online with a security guarantee.

3/ Keysiu after sales service

All our headphones are guaranteed (except specific information) if used as recommended in the notice .

Each Keysiu product offers a one-year guarantee as indicated on each  user’s guide.

If you have any problem during the warranty period, please contact info@keysiu.com. 

We will answer as soon as possible.